If you suspect that your child is in the process of being abducted abroad right now, you must immediately contact the police by calling +45 114.
For other inquiries, please contact:
The Child Abduction Unit
The National Social Appeals Board
Nytorv 7, 2nd floor
9000 Aalborg
Tel. +45 33 41 12 00 (Monday-Thursday 9.00 AM - 3.00 PM, Friday 9.00 AM - 12.00 PM)
You may also write to the National Social Appeals Board’s main mailbox at ast@ast.dk.
Special information for urgent situations
Outside opening hours, the telephone number +45 40 50 50 26 may be used in urgent situations where your child is about to leave Denmark.
You may also send signed and encrypted emails (e.g. sent via e-Boks) to The Child Abduction Unit’s mailbox: sikkermail.ke@ast.dk.
On sensitive and confidential information
Please note that ordinary emails are not encrypted. If your inquiry contains sensitive or confidential personal information (e.g. health information, information about criminal matters, financial information, significant social problems, or CPR numbers), we therefore recommend that you send a message to the National Social Appeals Board via Digital Post through e-Boks, borger.dk, or via the authority’s contact form.
The National Social Appeals Board encourages you to remove unnecessary personal data from your inquiry before sending it.